Closing on 31 Jul

Business Analyst / UX Designer

Digital Innovation Full-time - Permanent


NVPC operates a national trusted platform for matching donors and volunteers to registered charities in Singapore. We are looking for a competent Business Analyst with UI/UX skills who can capture the spoken and unspoken user needs and translate them into user-centric stories, and support NVPC’s objective of building a City of Good.

As a Business Analyst / UX Designer with the Digital Innovation team, you don’t just read up on the latest technology trends, but create and influence technology advancements in the social service sector to enable success stories.


  • Work with stakeholders to identify, lead, gather, analyse and verify requirements, translating conceptional requirements into functional requirements for the development team.
  • Plan and participate in co-creation sessions with stakeholders, and manage requirements by continuously clarifying and reviewing them via prototype walkthrough with stakeholders.
  • Elicit and document business/ user requirements and translate them into user stories for development.
  • Drive the design and work closely with the Product Owner and development team to ensure UI/UX designs conform to usability goals.
  • Work with development team and stakeholders to plan and participate, coordinate and monitor progress, and acceptance of UAT.
  • Analyze integration between modules and interfaces with other systems.


  • Possess at least a Bachelor’s Degree, Post Graduate Diploma, of Professional Degree in Computer Science / Information Technology or equivalent.
  • Minimum 3-5 years relevant working experience as a Business Analyst.
  • Experience with web-based and business process software systems implementation.
  • Good understanding of UI/UX concepts and experience in HTML, CSS and Javascript for rapid prototyping is a plus.
  • Work independently, takes ownership of problems within own area of knowledge and accountable for the quality of own work.
  • Able to manage business stakeholders, partners and external vendors.
  • Highly motivated in problem-solving with strong investigative skills.

Interested applicants are invited to send your updated resume via Jobstreet, LinkedIn or [email protected] We regret that only shortlisted applicants will be notified.