Business Analyst/User Experience Designer


You will be working alongside a team through the Agile development process (SCRUM) for as the national online platform for giving as part of our vision for Singapore to be a giving nation. Your goal will be to achieve a simple and elegant user experience to users of the platform across multiple devices with a deep appreciation of the broader ecosystem. You will be work closely with the product lead, researcher, stakeholders and team members to define user requirements and experiences expressed through various design artifacts & prototype.



You are expected to work with business users to solve complex business problems thorough:

  • •    User research working alongside research and business users
  • •    Defining problem statements with business users
  • •    Creating user personas
  • •    Deep consideration for the moments of engagement, or touch-points, between people and brands, as well as the ideas, emotions and memories these moments create
  • •    Turning ideas into prototypes, prototypes into MVPs and MVPs into viable solutions
  • •    Developing wireframes and getting feedback from end-users
  • •    Shaping business use cases and processes
  • •    Crafting User Stories
  • •    Building information architecture
  • •    Overseeing UI & interaction design from vendor
  • •    Usability analysis & testing



  • • A bachelor's degree or diploma, preferably in interaction design or another relevant design field
  • • 3-5 years of experience using Photoshop, Sketch, Balsamiq, UXPin or equivalent tools
  • • Some experience in a start-up environment and exposure to facilitating cross-discipline team design activities
  • • A background working directly with full stack web developers
  • • Some knowledge in web technologies/frameworks such as jQuery, Bootstrap, AngularJS is advantageous
  • • Compassionate and empathetic
  • • Strong, confident, compelling presenter with good communication skills.
  • • Power to influence peers / managers and build consensus, while dealing with ambiguity
  • • Proven track record of continual learning / self-education in the field of digital design


How to Apply

Please send your resume, stating current and expected salary to We regret that only shortlisted candidates will be notified. 


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