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NVPC seeks to provide thought leadership through our research reports and publications on volunteerism and philanthropy. Our publications on best practices, and research reports on volunteerism and philanthropy will be useful to individuals, non-profit organisations and corporate givers.

2009

"Donation Friendly" Websites (2009)

There is potential for fundraising online as most households in Singapore have access to the internet. Fundraisers who apply donation-friendly practices on their websites will be better placed to raise funds online.

Click here to download the research findings on "Donation Friendly" websites.

Health (2009)

Health care goes beyond hospitals and doctors, important as they are. It also involves people staying healthy for as long as possible, how to ensure proper care when people fall sick and how to die well.

Click here for an overview of the health sector and the non-profit organisations that operate in the sector.

Children and Youths (2009)

Children and youth are generally part of a system including their family, peer group, school and neighbourhood. What happens within the system would impact children. Some children and youth face growing pains. For example, they may need help coping with home and school, arising perhaps from issues with parenting styles, inadequate care from parents (which may arise from marital difficulties or single parenthood, and financial difficulties) or bullying in school. Others may, due to family circumstances or because of learning difficulties, find it hard to cope with school.

Click here to download the overview of children and youths, and the organisations that help them.

Families and Family Service Centres (2009)

Families in Singapore may face one or more issues, sometimes at the same time. For example, a child or youth in a family may have issues with parenting styles or even inadequate care from parents. An adult may have to deal with work and family responsibilities including parenting and caring for elderly parents and in-laws, and marital difficulties or single parenthood, and financial difficulties. Family issues may be compounded when families are re-constituted, become transnational (eg spouse works overseas), "sandwiched", or have family members who are born or become ill or disabled.

Click here to download the overview of families and family service centres.

2008

Individual Giving Survey (2008)

National Volunteer & Philanthropy Centre (NVPC)’s Individual Giving Survey 2008 found that public confidence in charities has grown post-2006 (the year that saw controversies involving some charities). NVPC first studied public confidence in charities in its 2006 survey. The 2008 survey found that 40% of respondents had “above moderate to complete confidence” in charities, up from 28% in the 2006 survey.

Volunteerism in Singapore went above 16% for the first time, from 15.5% in 2006 to 16.9% in 2008. While the volunteer rate has risen, the total number of volunteer hours fell to 45 million hours in 2008 compared to 49 million hours in 2006.

Click here to download the media release.
Click here to download the survey findings.

Donor Management System: A Guide for Non-profit Organisations (2008)

Non-profit Organisations (NPOs) in Singapore face many challenges, including increased scrutiny from donors. It would help NPOs to develop a sustainable and preferably diversified fundraising programme rather than depend solely on traditional funders or the founders' generosity. The Donor Management System (DMS) framework aims to help NPOs by giving:

- A starting point for meaningful discussions with Board, management and staff for developing a donor-centric fundraising approach

- Direction on fundraising and donor management, thus simplifying the decision-making process

- A "checklist" that helps fundraisers and donor managers address key aspects of donor management

- Practical approaches and processes for use in real-world donor management projects.

To download the guide, right click the link, "save target as" and open the .doc file with your word processor.

Chapter 1: Introduction

Chapter 2: Concept stage

Chapter 3: Planning stage

Chapter 4: Implementation stage

Chapter 5: Review stage

Engaging Ad Hoc Volunteers: A Guide for Non-profit Organisation (2008)

Engaging Ad Hoc Volunteers: A Guide for Non-profit Organisations (NPOs) shows how leading NPOs have benefited from the meaningful engagement of ad hoc volunteers. More people today prefer to volunteer on an ad hoc basis, rather than take on long-term commitments. With ad hoc volunteers, NPOs may be able to engage people with general and specialist skills that may otherwise not be available. Working alongside regular volunteers and staff, ad hoc volunteers can help to get more work done, more quickly and effectively. This publication provides NPOs with ideas on how to engage ad hoc volunteers.

Click here to download a FREE copy of the guide.

2007

Barriers to Effective Volunteer Management (2007)

NVPC's individual giving surveys over the years show that the proportion of former volunteers has been higher than the proportion of current volunteers. NVPC's study of IPCs has found that lack of volunteer commitment is a top issue. The recently-launched Code of Governance also sets out the principle that charities should have human resource policies for volunteers. To help address these volunteer management issues, NVPC is releasing its first-ever study on barriers to effective volunteer management.

Click here to find out. This document is based on a presentation presented to non-profit organisations on 22 Jan 08.

Engaging Senior Volunteers: A Guide for Non-profit Organisations (2007)

Updated! New content added to Engaging Senior Volunters: A Guide for Non-profit Organisation (NPOs). This publication comes with tips distilled from NVPC's discussion with NPOs and senior volunteers. New content: new case study from RSVP and a page on volunteer exit to help improve volunteer management.

Click here to download a FREE copy of the guide to find out how leading NPOs have benefited from the skills and commitment of senior volunteers in a wide range of jobs.

Engaging Employee Volunteers: A Guide for Non-profit Organisations (2007)

This Guide has been developed to raise awareness amongst non-profit organisations (NPOs) on what employee volunteers can do for you, and how their efforts can be structured, their contributions maximized. It features a simple step-by-step guide on how NPO staff can organise a volunteering activity with employee volunteers, tips on how to better engage them as well as other useful templates and resources.

To obtain a complimentary copy of the guide, please contact June at 6550 9575 or email june@nvpc.org.sg

An Employee Volunteering Guide (2007)

This book is designed primarily as a guide for corporate organisations that would like to start their own employee volunteering programmes. It introduces corporate social responsibility and promotes greater awareness of the different aspects of volunteering and philanthropy. It also features a simple step-by-step guide on how to organise a volunteering activity for employees and other useful templates and websites.

To obtain a complimentary copy of the guide, please contact June at 6550 9575 or email june@nvpc.org.sg

Risk Management Primer (2007)

Volunteers give you their time and talents, creating much value in the process. However, there may also be certain risks, such as accidents. While risks exist in life - and in volunteer management - risks can be managed. In this short primer, get started in learning how to manage risks systematically for your volunteer programmes.

Click here to download a copy of the Risk Management primer.

2006

Regular Donations Tools (2006)

NVPC's Individual Giving Survey 2006 found that donors who give more frequently, give more on average. What are the tools that charities may use to facilitate regular donations?

Click here to find out.

Individual Giving Survey (2006)

NVPC has released major findings of the 2006 Individual Giving Survey in Singapore, a biennial survey that measures individual giving in terms of volunteerism and philanthropy. For the first time in this series of surveys, public confidence in charities was measured. An earlier version of this file was presented to non-profit organisations on 5 Sep 06.

Click here to download the media release.
Click here to download the survey findings.
Click here to download the supplementary information.

Study on Institutions of a Public Character (2006)

The National Volunteer & Philanthropy Centre (NVPC) has released the results of its first-ever study on lnstitutions of a Public Character (IPCs). NVPC studied the characteristics of IPCs as well as issues faced in fundraising and volunteer management.

Click here to download the media release.

Click here to download the survey findings.

Time, Talent & Treasure: Best Practices in Corporate Giving (2006)

Published by the National Volunteer & Philanthropy Centre (NVPC), the book features case studies of 13 corporate givers, including NVPC award winners, drawn from various organisations in different industries. From bottom-up initiatives to multi-national corporations to smaller outfits drawn into volunteering through their umbrella organisations, corporate giving is more than just making donations to charities. It is about giving time, talent and treasure, and there are many meaningful ways to give.

(Published Rate: $35)*

2005

The State of Giving (2005)

The National Volunteer & Philanthropy Centre (NVPC) conducted a major research to shed light on the landscape of giving in Singapore, over 18 months, between 2004 and 2005. The culmination of the research, The State of Giving, consolidates valuable insights on the giving behaviour and motivations of three segments, individuals, corporations and grantmakers, in the giving of time (volunteerism) and money (philanthropy).

Click here to download the summary key findings of the survey report.

(Published Rate: $25.00)*

Best Practices in Volunteer Management (2005)

This publication documents the best practices of non-profit organisations (NPOs) which have successfully managed their volunteers. It provides an insight into developing an effective volunteer program and successful strategies in developing a volunteer organisation. Learn from successful NPOs on how they have gone about managing their volunteer resources effectively, and had grown as a result of it.

(Published Rate: $15.00)*

2004

Value of Volunteerism (2004)

NVPC estimated that nationally, in 2004, total annual volunteering hours was 35 million hours. The estimated financial value of total volunteer time was S$746 million.

NVPC’s 2003 study of 24 organisations that engaged volunteers found that for 75% of the organisations surveyed, every $1 invested in volunteers yielded a return that covered the $1 to over four times the investment. There were also non-economic benefits. For example, over 80% of volunteers experienced a sense of achievement from volunteerism.

More details of study are available in NVPC’s publication - The State of Giving

Individual Giving Survey (2004)

Singapore's volunteerism rate stayed steady against a background of SARS and hard economic knocks. The findings of the biennial National Volunteerism Survey were released at the National Volunteer & Philanthropy Conference on 27 and 28 July, 2004. The study included 12 months of preparation prior to the start of field work between April and June 2004, straddling the start of Singapore's face-off with SARS and the nation's subsequent recovery.

Click here to download the survey findings.

I'm a Volunteer Too! (2004)

Find out how celebrities like Kit Chan and Eunice Olsen found true riches as volunteers in I'm a Volunteer Too! This 236-page book, which details the experiences of local volunteers, is a must-read for volunteers, would-be volunteers and anyone who is seeking inspiration in their everyday lives.

(Out of print)

2002

Survey on Volunteerism (2002)

Singapore's volunteer participation rate, in terms of current volunteers who had volunteered over the past 12 months, has increased 60% from 9.3% in 2000 to 14.9%.

Click here to download the survey findings.

2001

The Essential Guide to a Volunteer Management System (2001)

Volunteer management is a very wide topic. There are different levels of involvement in volunteer management, from programme directing to volunteer managing and coordinating. Each level involves different functions and they are all crucial to the success of volunteer programmes.

The Essential Guide to a Volunteer Management System is written from the perpective of helping an organisation start its volunteer management system (VMS); those who already have such a system in place will also find use for it.

Volunteer managers and coordinators, and all those who work directly with volunteers and coordinate the day-to-day activities of the volunteers will find this guide a useful tool in their work.

To download the FREE guide, right click the link, "save target as" and open the .pdf file with your Adobe Reader.

Chapter 1: Introduction

Chapter 2: Concept stage

Chapter 3: Planning stage

Chapter 4: Implementation stage

Chapter 5: Review stage

Chapter 6: 2003 inserts (Part 1)

Chapter 6: 2003 inserts (Part 2)

(Published Rate: $30.00)*

2000

Benchmark Survey on Volunteerism (2000)

The volunteer participation rate in Singapore is 9.3%, compared with 56% in USA, 48% in UK and 25% in Japan. Volunteer manhours are comparable with those in USA and UK, with weekly average standing at 3.8 for Singapore and 3.5 for USA and 3.2 for UK.

Click here to download the survey findings.

*To purchase these publications, click here to download the Purchase Order Form.

Last Updated: 25/01/2010

Research and Publications

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